How to Order Wholesale LED Bathroom Mirrors from VUELUXE
Ordering wholesale LED bathroom mirrors from VUELUXE is a defined six-step process from initial trade account opening to delivered units on site. The process is structured to work for trade buyers across the full range of order volumes — from a small builder ordering twenty units for a single project to a hospitality procurement team ordering a full container for a hotel program. This guide walks through each step in sequence with the documentation required, the typical timeframes, and the payment and freight structures that apply across the standard wholesale arrangement.
Step 1 — Open a trade account
The first step is opening a trade account. This is a short onboarding process that confirms the business entity, the trade category, and the contact and delivery details that will apply to subsequent orders. The information required is the business name and ABN, the trade category (residential builder, commercial builder, designer, showroom, hospitality, other), a primary contact for project inquiries, and a high-level overview of the typical project scale and the LED mirror requirement.
The trade account opening is completed online through the trade account form. Typical processing time is one to two business days. There is no minimum trading history requirement, no minimum order commitment, and no annual volume requirement to maintain the account. New businesses, recently established practices, and one-project specifiers can all open trade accounts; the account opening is a credential confirmation rather than a volume-based gating decision. Once the account is active, subsequent orders proceed directly without re-establishing trade credentials.
Step 2 — Submit project specification
The second step is submitting the project specification for the order. The specification should include the mirror models and quantities required (e.g., 40 units of VLM-02 in brushed black, 8 units of VLM-04 in brushed black, 4 units of VLFR-01 in brushed gold), the demister and CCT preferences, the project’s delivery address and required delivery window, and any project-specific compliance documentation that the buyer will need with the delivery.
For larger projects with phased delivery requirements — for example, a multi-stage development where Stage 1 needs 40 units in three months and Stage 2 needs 50 units in seven months — the phased schedule should be noted in the specification. This allows VUELUXE to schedule production across the project timeline and to commit to delivery windows for each phase, with pricing held against the project specification rather than re-quoted for each phase. For ongoing trade buyers running multiple concurrent projects, separate project specifications can be submitted against the single trade account.
Step 3 — Receive quote within 24 hours
The third step is the quote response. For standard project specifications submitted through the trade portal, the quote response is typically returned within twenty-four hours of submission, with one to two business days as the standard turnaround for larger or more complex specifications. The quote includes the unit pricing for each model and frame finish in the order, the freight cost to the delivery address, the total order value, the proposed lead time and dispatch window, and the payment terms applicable to the order tier.
The quote is valid for thirty days from issue, which gives the trade buyer time to confirm the specification with the client, the architect, or the procurement team before issuing the purchase order. If the project specification changes during the validity period — quantity adjustments, model substitutions, or finish changes — a revised quote can be requested without restarting the trade account or the inquiry process. Quotes are confidential to the trade buyer and are not disclosed to other parties in the project chain.
Step 4 — Purchase order and deposit
The fourth step is purchase order issuance and deposit payment. The trade buyer issues a purchase order against the accepted quote, with the PO referencing the quote number and confirming the specification, the delivery address, and the agreed lead time. The deposit is paid per the agreed payment terms — typically 30 percent of the total order value for standard orders, 50 percent for container-level orders, with the balance payable prior to dispatch. Payment methods include EFT to the VUELUXE account and credit card payment for smaller orders.
For trade buyers with established account standing and consistent project flow, an account credit arrangement can be discussed after the first two or three completed orders. The account credit arrangement allows the deposit requirement to be reduced or deferred against the established trading history, with the balance payment timeline structured around the project’s delivery and invoicing schedule. The standard 30 percent deposit applies to new trade buyers and to projects above the established account credit limit.
Step 5 — Pre-shipment photo approval for container orders
The fifth step applies to container-level orders — pre-shipment photographic QC of the production run before container loading. For container orders, sample units from the production run are photographed against the project specification, with the photographs shared with the trade buyer for visual confirmation before the container is loaded for dispatch. This is a standard hospitality and large-development procurement step and is built into the VUELUXE container-order process.
The pre-shipment photo approval typically takes one to two business days from photograph delivery to buyer confirmation. If the production run meets the specification, the trade buyer approves the photos and the container proceeds to loading and dispatch. If the photographs show any specification variance, the issue is resolved at the production stage before the container is loaded — this is significantly better economics than addressing issues after delivery. For standard non-container orders, the pre-shipment photo approval step is not required, and the order proceeds directly from production to dispatch. For the detailed pre-shipment QC process, see the pre-shipment photo process.
Step 6 — Dispatch and delivery
The sixth step is dispatch and delivery. Once the balance payment is received (and pre-shipment photo approval is completed for container orders), the order is dispatched per the confirmed delivery window. Standard orders dispatch via national freight carrier to the project delivery address, with tracking information provided at dispatch. Container orders are scheduled into the freight forwarder’s container schedule, with the buyer receiving the consignment details and the expected port arrival date.
Delivery includes the standard documentation package — invoice, delivery docket, certificate of compliance for SAA/RCM, IP44 rating documentation, AS/NZS 4268 glazing safety documentation, and the warranty registration card. For projects requiring additional documentation — for example, hospitality projects with hospitality safety overlay documentation, or aged care projects with specific compliance documentation — the additional documentation is prepared during the production stage and dispatched with the order. The delivery documentation is sufficient for the building surveyor’s compliance review and for the project’s handover documentation file.
Lead times
Lead times for VUELUXE LED mirror orders are confirmed at the quote stage and vary by order volume, delivery state, and current production load. The standard lead time for East Coast metropolitan delivery — Sydney, Melbourne, Brisbane — is four to six weeks from purchase order to delivery for orders within the standard wholesale tier. Adelaide, Perth, and Hobart delivery add one to two weeks for the freight transit. Northern Territory and regional delivery add two to four weeks depending on the freight forwarder’s regional schedule.
Container-level orders have longer lead times — typically ten to fourteen weeks for East Coast delivery — because the production scheduling, the pre-shipment QC, and the container freight arrangements all add time relative to the standard wholesale tier. For projects with critical delivery dates aligned with construction program milestones, the lead time should be confirmed at the inquiry stage and the purchase order should be issued with sufficient lead time before the required delivery window. For the full lead time detail across order types and delivery destinations, see the lead times guide.
Payment terms
Payment terms across the standard wholesale arrangement are 30 percent deposit at purchase order, with the balance payable prior to dispatch. For container-level orders, the deposit is 50 percent at purchase order with the balance payable prior to container loading. For trade buyers with established account history and consistent project flow, account credit arrangements can be discussed to streamline the payment timeline against the project’s invoicing schedule.
Payment methods are EFT to the VUELUXE business account, BPAY for trade buyers with the relevant account setup, and credit card payment for smaller orders within the credit card transaction limit. International freight payment for container orders has separate arrangements coordinated with the freight forwarder. All pricing is quoted exclusive of GST, with GST applied to the total order value on the invoice. All pricing is quoted in Australian dollars for Australian deliveries.
Freight
Freight for VUELUXE LED mirror orders is included in the quote and is calculated against the delivery address, the order volume, and the freight carrier appropriate to the destination. For metropolitan East Coast deliveries, the standard freight arrangement is national carrier dispatch with two to four business day transit. For interstate and regional deliveries, freight arrangements are coordinated with appropriate carriers to balance transit time and cost. For container orders, freight is structured as a single container shipment with consolidated handling.
Mirrors are dispatched in protective packaging appropriate to glass goods, with each unit individually crated or packaged to prevent transit damage. For container orders, units are palletised and braced within the container per standard freight handling. Transit damage rates across the freight network are low, but any damage identified at delivery should be documented on the delivery docket and reported to VUELUXE within the standard claims window for assessment and replacement under the freight insurance arrangement.
Warranty
VUELUXE LED bathroom mirrors are supplied with a standard wholesale warranty covering manufacturing defects, premature LED or driver failure, and finish defects on the aluminium frame. The warranty registration card is included with the delivery documentation and should be lodged within the registration window from delivery to activate the warranty period. Warranty claims are processed through the trade account; replacement units are dispatched against approved claims and the defective units are returned per the agreed return arrangement.
For project-specific warranty arrangements — for example, hotel programs requiring extended warranty terms across the operational lifecycle of a refurbishment, or aged care projects with specific warranty documentation requirements — the warranty terms can be discussed at the inquiry stage and structured into the project agreement. The standard warranty terms apply to typical residential and commercial bathroom applications and meet the requirements of most project specifications without modification.
For the trade buyer overview including the full range of trade buyer categories and the project documentation library, see the trade buyers hub. For the broader guide library covering specification, installation, and project workflow, see the guides page.