How do I get a VUELUXE trade quote?

Getting a VUELUXE trade quote takes three steps: open a trade account at /trade/ (ABN required, activated within 24 hours), submit your project specification list (model, quantity, frame finish, CCT), and receive a written quote within 24 hours. For urgent project quotes on existing accounts, call or email the account team directly — phone quotes for established accounts are available same day. The quote is issued on VUELUXE letterhead with line-item pricing, freight estimate, and lead time, and is valid for 30 days.

Step 1 — Open a trade account

VUELUXE is wholesale-only. To receive pricing and submit a purchase order, you need a trade account. Opening an account requires: your Australian Business Number (ABN), business name and address, primary contact name and email, and the nature of your business (builder, developer, bathroom supplier, interior designer, electrician). There is no application fee, no minimum spend commitment, and no long-form contract. The account is activated within 24 hours of submission — typically the same business day for applications submitted before midday.

Once the account is active, you have access to the VUELUXE trade pricing structure and can request quotes, submit purchase orders, and access compliance documentation for all current models. The account is ongoing — it does not expire if you do not place orders within a set period, and there are no account maintenance fees.

Step 2 — Submit your specification list

The specification list is the information VUELUXE needs to generate an accurate quote. For a project quote, include: model number (e.g. VLFR-01) or a description if you are not yet sure of the exact model, nominal size (W×H in mm), frame finish, CCT (tunable or fixed preset), installation type (plug-in or hardwire), demister (yes or no), and quantity per model. If you are quoting multiple mirror types for the same project, list each model as a separate line.

If you do not yet know the exact model, provide the specification requirements and the VUELUXE account manager will recommend the appropriate model from the current range. For example: “700×700mm, brushed gold frame, tunable CCT, demister, hardwire, 12 units” is sufficient to identify the correct model and generate a quote, even without the model number.

Include the delivery address for the freight estimate. If the delivery address is not confirmed, VUELUXE will provide the quote with freight TBC and issue the freight cost when the address is confirmed. For projects with multiple delivery locations (e.g. direct to site for multiple developments), list all delivery addresses.

Step 3 — Receive the quote

Quotes are returned within 24 hours for all trade accounts. The written quote includes: line-item pricing per model and quantity (unit price and line total), freight estimate, lead time for each model (in-stock or custom), total order value, payment terms, and quote validity period (30 days standard). The quote is issued on VUELUXE letterhead and can be used directly in project cost submissions and tender documentation.

If the quote requires adjustment — different quantity, additional model, change in finish — the account manager reissues it within the same business day for established accounts. There is no limit on the number of revisions to a quote before a purchase order is placed.

Converting a quote to a purchase order

Once the quote is accepted, submit a purchase order by email or through the trade portal. The PO should reference the VUELUXE quote number to avoid any ambiguity between versions of the quote. Include the confirmed delivery address and the required delivery date (if there is a project deadline). For in-stock items, the PO is accepted and dispatched same or next business day. For custom or out-of-stock items, the account manager confirms the lead time at the time of PO acceptance.

Payment terms are stated on the quote. Standard trade account terms are net 30 days from invoice for established accounts. First-time orders may be proforma (payment before dispatch) until the account credit history is established — typically 3–6 months of trading activity. The account manager will advise on the applicable payment terms when the account is opened.

Budgetary pricing for tenders

For projects at tender stage where the builder needs indicative pricing before a contract is awarded, VUELUXE provides budgetary pricing on request. Budgetary pricing is an estimate based on the specification and quantity, issued informally rather than as a locked quote. It gives the project cost plan a reliable mirror cost basis without committing either party to a purchase. Once the project is awarded, submit the specification list for a locked quote.

For repeat builders who specify VUELUXE mirrors across all projects, VUELUXE can provide a standing rate card — pricing for the standard models at the buyer’s volume tier, valid for 6–12 months. This allows the project manager to cost mirrors without submitting a new quote request for each project. Discuss a rate card arrangement with the account manager once 3 or more projects have been completed.

To open a trade account, visit open a trade account. For a full overview of the VUELUXE trade buying programme including volume tiers and account benefits, visit the trade hub. To browse the current product range before submitting a specification list, visit products. For all purchasing and quoting FAQs, visit the FAQ hub.